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The seller asked me to release early

1 min read

Short answer

You never have to release before you have what you paid for. A seller pushing you to release early, or to pay outside KetaPay, is a warning sign. Tell us and we'll step in.

What to do

  1. 1

    Don't release

    The money is safe while it's held. Nothing happens to it if you wait.

  2. 2

    Keep it in the deal chat

    Reply there, so we can see the conversation if you need us.

  3. Report it

    Contact us, or open a dispute if the seller won't deliver.

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