Spot a scam or a fake payment alert
2 min read
Short answer
Only trust what the app shows. A text, email or screenshot saying you've been paid means nothing until the deal in the app shows the money as held. We will never ask for your PIN, card number or a code we sent you.
What to do
- 1
Check the deal, not the message
Fake alerts look real. If the deal doesn't show the money as held, it hasn't been paid.
- 2
Keep payments in KetaPay
Never pay or get paid outside the deal, even for a discount.
Never share codes
Not your PIN, not a sign-in code, with anyone, including people who say they work for us.
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