🎉 KetaPay is now live — secure your first deal today.
Ketapay

Open a dispute on a deal

1 min read

Short answer

Open the deal in the app and choose to open a dispute. Pick the reason, say what happened and add any photos or receipts. The money is held from that moment.

What to do

  1. 1

    Open the deal

    Find it under your deals.

  2. 2

    Open a dispute

    Pick the reason closest to what happened.

  3. Explain and add proof

    Say what you expected and what happened instead. Add photos, receipts or screenshots.

Did this answer your question?