I'm not getting sign-in codes
1 min read
Short answer
Check the phone number is right and that your phone has signal, then wait a minute before asking for a new code. Each new code replaces the last one.
What to do
- 1
Check the number
Make sure it's the number on your KetaPay account.
- 2
Wait, then resend
Codes can take a minute. Only the newest code works.
Still nothing?
Contact us with your phone number and we'll check what's happening.
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