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Ketapay

I'm not getting sign-in codes

1 min read

Short answer

Check the phone number is right and that your phone has signal, then wait a minute before asking for a new code. Each new code replaces the last one.

What to do

  1. 1

    Check the number

    Make sure it's the number on your KetaPay account.

  2. 2

    Wait, then resend

    Codes can take a minute. Only the newest code works.

  3. Still nothing?

    Contact us with your phone number and we'll check what's happening.

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